MAX-Wallet
  • World of MAXONROW
  • Your Guide to MAX-Wallet
    • Introduction
      • What is MAX-Wallet?
      • Who can sign up for MAX-Wallet?
      • Why should I use MAX-Wallet?
      • What is a wallet address?
      • Can I change my wallet address?
    • Create New Wallet
      • How to create a MAX-Wallet account?
      • Why can't I open MAX-Wallet? Why does the app keep crashing?
      • What is a Paper Key?
      • How do I keep my Paper Key safe?
      • What if my Paper Key is leaked or stolen?
    • Wallet Recovery
      • How do I recover my wallet by Paper Key?
      • How do I recover my wallet by backup file?
    • Identity Document Verification
      • Why do I have to go through ID verification?
      • What are the steps to complete ID verification?
      • Why was my ID verification rejected?
    • Security Pin & Password
      • What’s the difference between 6-digit PIN and security password?
      • Lost your security password? Learn to reset security password.
    • Manage my assets
      • How do I send tokens on MAX-Wallet?
      • How do I request tokens on MAX-Wallet?
      • What if I transferred tokens to the wrong wallet address?
    • Have a question not listed in the FAQ?
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  1. Your Guide to MAX-Wallet
  2. Security Pin & Password

Lost your security password? Learn to reset security password.

If your security password is lost, follow these steps below to reset security password:

  1. Tap PROFILE on the bottom right on the Dashboard page

  2. Tap SETTINGS

  3. Tap RESET SECURITY PASSWORD

  4. Answer the question about your Paper Key

  5. Tap SUBMIT

  6. Enter and confirm your new security password

  7. Tap NEXT

  8. Well done! Your security password has been reset!

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Last updated 5 years ago