What are the steps to complete ID verification?

The user is required to complete all three levels of ID Verification in order to access all MAX-Wallet functions:

  • Level 1 - To set the 6-digit PIN and enter your personal identity information

  • Level 2 - To set security password and upload the front and back photo of your identity document

  • Level 3 - To backup wallet with Paper Key, take selfie photo with your identity document, and perform liveness detection

Kindly follow the steps below:

  1. Tap GO on the Digital ID-Lv 0 banner on the Dashboard page

  2. Set 6-digit PIN if you haven't and enter your information as instructed

  3. Set security password and upload the front and back photo of your identity document

  4. Backup wallet with Paper Key

  5. Take selfie photo with your identity document

  6. Perform liveness detection, such as blink your eyes, shake your head and etc

  7. Read and agree the T&Cs

  8. Tap SUBMIT We will review it within 1-3 business days

PreviousWhy do I have to go through ID verification?NextWhy was my ID verification rejected?

Last updated