MAX-Wallet
  • World of MAXONROW
  • Your Guide to MAX-Wallet
    • Introduction
      • What is MAX-Wallet?
      • Who can sign up for MAX-Wallet?
      • Why should I use MAX-Wallet?
      • What is a wallet address?
      • Can I change my wallet address?
    • Create New Wallet
      • How to create a MAX-Wallet account?
      • Why can't I open MAX-Wallet? Why does the app keep crashing?
      • What is a Paper Key?
      • How do I keep my Paper Key safe?
      • What if my Paper Key is leaked or stolen?
    • Wallet Recovery
      • How do I recover my wallet by Paper Key?
      • How do I recover my wallet by backup file?
    • Identity Document Verification
      • Why do I have to go through ID verification?
      • What are the steps to complete ID verification?
      • Why was my ID verification rejected?
    • Security Pin & Password
      • What’s the difference between 6-digit PIN and security password?
      • Lost your security password? Learn to reset security password.
    • Manage my assets
      • How do I send tokens on MAX-Wallet?
      • How do I request tokens on MAX-Wallet?
      • What if I transferred tokens to the wrong wallet address?
    • Have a question not listed in the FAQ?
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  1. Your Guide to MAX-Wallet
  2. Identity Document Verification

What are the steps to complete ID verification?

The user is required to complete all three levels of ID Verification in order to access all MAX-Wallet functions:

  • Level 1 - To set the 6-digit PIN and enter your personal identity information

  • Level 2 - To set security password and upload the front and back photo of your identity document

  • Level 3 - To backup wallet with Paper Key, take selfie photo with your identity document, and perform liveness detection

Kindly follow the steps below:

  1. Tap GO on the Digital ID-Lv 0 banner on the Dashboard page

  2. Set 6-digit PIN if you haven't and enter your information as instructed

  3. Set security password and upload the front and back photo of your identity document

  4. Backup wallet with Paper Key

  5. Take selfie photo with your identity document

  6. Perform liveness detection, such as blink your eyes, shake your head and etc

  7. Read and agree the T&Cs

  8. Tap SUBMIT We will review it within 1-3 business days

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Last updated 5 years ago